GDPR Commitment
Ibex3D is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data Controller
Company: SG Fishing (Ibex3D)
Legal form: SAS
SIREN: 933 721 474
Address: 12 Rue de la Part-Dieu, 69003 Lyon
DPO contact: jgentile@sg-fishing.fr
2. Data Collected
In the course of our services, we collect the following data:
- → Identification data: surname, first name, company name
- → Contact details: email address, phone number, postal address
- → Order data: 3D files, technical specifications, order history
- → Browsing data: cookies, IP address (anonymised)
3. Purposes of Processing
- → Processing and tracking of 3D printing orders
- → Communication relating to your projects (quotes, confirmations, deliveries)
- → Invoicing and accounting and tax obligations
- → Improvement of our services and user experience
- → Sending commercial information (with your consent)
4. Legal Basis
Processing is based on: contract performance (orders), legal obligation (invoicing), legitimate interest (service improvement), and consent (marketing communications).
5. Retention Period
- → Active client data: duration of commercial relationship + 3 years
- → Invoicing data: 10 years (legal obligation)
- → 3D files: 1 year after delivery, then secure deletion
- → Cookies: maximum 13 months
6. Your Rights
Under the GDPR, you have the following rights:
Right of access
Obtain a copy of your data
Right of rectification
Correct inaccurate data
Right to erasure
Request deletion
Right to portability
Recover your data
To exercise these rights: contact@sg3d.fr. You may also contact the CNIL (French data protection authority).
7. Cookies
This site uses technical cookies necessary for its operation. You can configure your browser to refuse cookies, though some features may be affected.
No advertising or third-party tracking cookies are used without your explicit consent.
8. Security
Ibex3D implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction. 3D files are transmitted via encrypted connections (HTTPS) and stored on secure servers.